Always Focus on Causes

How do you check the causes that lead to good or bad results for your business?

While you are driving your car, there are in front of you some fundamental metrics such as car speed, engine rotation speed, temperature, fuel available, and maybe GPS to tell you where you are!

Indeed you wondered about the lack of this feature in your business. But, at the same time, you have inevitably spent more money than that on your car!

We could argue there is always such an opportunity through the emergence of financial data. They will appear in front of you constantly in some dashboard. Unfortunately, the financial data in most cases display sizes are “final results“ and not “causes.“ You will look like values of “causal factors“ that will ultimately shape, maybe after months, financial results. You need an early warning so that you can react in time to more fundamental values such as:

Time to deliver customers orders.
Time for new product development.
Time for delivered orders from suppliers.
Time of response to customer complaints.
Rate of production for each product.
Total hours of production.
Rate of success of the production program.
Production downtime.
Partner participation in the work.
Percentage of defective products.
Cost at the level of every production batch.

And dozens of other values that you can imagine but are necessary.
For each of the above figures you want:

To set a target value to be achieved or maintained.
To assign this target to one of your associates.
To produce values automatically without any additional entries.

The above target values inform each month, or whatever time you choose, the assigned associate.
Your associate must explain those target values, and if there is a severe deviation, initiate the appropriate corrective and preventive actions.
To have composite key-values information by department or activity, showing the “final weighted value“ for that.
To have a composite key-value for the whole of your business, consisting of the (weighted) values of the above values.

Now Mkosmos/BOS can:

Manage the workflow within the enterprise as complex as it is.
Outsource partners based on their role (Task Assignment).
Manage Document (Acrobat, Word, Excel, etc.) involved in the work. Record task assignment and duration of work automatically.
Schedule of production and Job Tracking.
Performance monitoring of production workers, holidays, breaks, quality control with full traceability.
Create metrics and targets.
Create composite key-values (Balanced Scorecards) and many other features tailored to the needs of your business.